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Chapter · ii

A quiet studio
of three.

Mount Zen began as a quiet refusal: not to install another television under fluorescent lights with a clock running. Six years later, we are a studio of three — slow on purpose, present on purpose, and finishing each room before we start the next.

Slowly is the only
speed we know
how to keep.

Chapter · iii

How the
studio
opened.

The first installation we ever ran lasted three hours. None of it was drilling.

The morning a friend asked us to mount his television, we arrived a little early. Out of nervousness — neither of us had done one before — we sat in the room for a while. We watched where the morning light fell across the wall. We noticed where his sofa actually sat (it had been moved from where the previous installer thought it should be). We held the TV in three different positions before settling on one. The drilling took twelve minutes.

Afterwards he said it was the calmest service appointment he had ever had. We had only sat in his room for an hour. It hadn't seemed remarkable to us. We told him so.

The reason it had been calm, he said, was that we had not arrived with the answer. We had arrived with our attention, and we had given the room time to tell us where the screen wanted to go. That sentence is the studio now.

Six years later we are three installers, one calendar, one persimmon-marked van. We take one sitting per half-day, no more. We do not advertise; we do not grow. Two acquisition offers have been politely returned. The pace is the studio; growing would change what the studio is.

Chapter · iv · Standing rules

Four rules,
kept simply.

A studio's values page is usually decorative. These four are operating constraints — we have lost work to keep each of them, which is how we know they are not for show.

Rule one i

Sit before you measure.

Ten minutes in the room, watching, before any tool comes out. Where does the light fall in the morning. Where does your eye actually rest. Where does the cable want to disappear. The placement is half the install; we treat it as such.

— Attention, first.
Rule two ii

Quote it; honour it.

The figure we send by reply is the figure on the invoice. If the on-site reality is harder than we scoped, we eat the difference and tell you why on the way out. We have lost a small handful of jobs to this clause; we have kept the customers worth keeping.

— No surprises, ever.
Rule three iii

Anchor into structure.

Every mount goes into studs, joists, or rated masonry. Drywall alone never holds a screen we would put above our own sofa. If the studs are in the wrong place, we span them with a steel bar; the screen has to feel permanent, not balanced.

— Mechanical honesty.
Rule four iv

Leave a quiet room.

Cloths down before any drill turns on. Dust drawn before we leave. Packaging carried out with us, not into your bin. The room you handed us is the room you get back, with a screen on the wall and nothing else moved.

— A quiet exit, always.
Chapter · v · The studio

Three names
on the calendar.

You will meet one of these three at your door. Each runs the same checklist; each has been on the calendar long enough that the rooms feel familiar. The finish from any of them is identical.

Practice · 01

Esmé F.

founder · since '19

A carpenter by training, who treats a TV install with the same attention as a fitted cabinet. Specialises in in-wall concealment and the older buildings with plaster-on-lath walls.

Practice · 02

Cal P.

senior install · since '20

Five years on the calendar. The calmest hand on a fireplace install and the most-requested by returning customers. Carries a level that has been with him from the second week.

Practice · 03

Tiwa O.

install · since '21

Four years in. Quietly expert at full-motion arms and corner mounts, and at the awkward angles other installers tend to walk away from. Trained as a luthier before turning to walls.

Chapter · vi · By the count

Six years.
One calendar.
One van.

Refreshed each season. We do not promote a number we cannot stand behind in writing.

Rooms completed 1,840+ Living rooms, family rooms, bedrooms, two small business reception areas, one meditation hall.
First-time fit 99.6% Of sittings completed without a second visit. The rare returns are usually for added work.
Average reply 8 hours From your first note to a fixed figure, inside studio hours. Outside hours, by next morning.
Chapter · vii · What's next

We will stay
small, on purpose.

No plans to expand, franchise, or sell to a holding company. If that ever changes, you will hear it from Esmé first, in writing. The pace is the studio. We can only protect it by not letting it grow.

a small invitation

Begin.

A photograph of the wall, the make and size of the screen, a sentence about the room. We reply within a working day.

Send a note